Product: American Family Insurance Homeowners Policy Claim Clear all filters (5 of 5 reviews match)
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She has your American Family Insurance. Our Maintenance Man was here to verify the problem. I have filed a claim and spoken to adjustor Kurt X48387 . I was given little hope of receiving a settlement. The damage was not big but I am left with a damaged bathroom....
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American Family Insurance Homeowners Policy Claim
#1222324
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American Family Insurance - Terrible customer service.

Called insurance agent last yr to file claim for wind damage to house and was referred to a company for repairs - they never showed up. Also just a few weeks ago, got a referral for a fire restoration company. Dye Master Coro came out did part of the work, called to complain and they promised to come out but never showed up. It appears that their referrals are worthless. AMFAM sucks!!!
1.0
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Tyrone, Georgia
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American Family Insurance Homeowners Policy Claim
#1202092
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Homeowners claim was approved but way lower than any contractor could do the repairs and they will not budge saying that is all they will pay for.The adjusters are aware of this but keep saying well I have to follow the rules. I'm so sick of dealing with them I just...
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American Family Insurance Homeowners Policy Claim
#1130542
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American Family Insurance - Nightmare

Last 4 months trying to resolve claim dragging it out with stahling tacticts...dont inform dont call back insurance agent has blank look on face uneducated unable to help spend hrs on phone that never ever ends useless...pay me to do nothing depodit check here
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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American Family Insurance Homeowners Policy Claim
#1099439
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Dear Mr.Collison: Corporate Office-Madison, WI (This is an email I sent to Mr. Collison, and of course never got a response. Sir, I first want to thank you for your time and any possible help that you can give me in regards to this matter with our claim. My wife and I...
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Anonymous

As of 07-21-2017 my issues with American Family still have not been resolved but have gotten even worse. Some other AF representative by the name of Kami Johnson of Overland P...

1.0
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American Family Insurance Homeowners Policy Claim
I didn't like
  • Bad local customer service
  • Unprofessional agent
  • Unprofessional and disjointed at best
#1064465
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