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An AmFam insured driver rearended me going at a fairly high speed (he stated he was looking at another accident on the other side of the road). I was hurt badly, my driver seat broke & my car was messed up.

They refused to repay me what I was forced to pay out of my pocket to get my car driveable. They cut off my rental before my car was driveable. I was left totally stranded & had to call a taxi to pick me up from returning rental! I had notorized stmts & rcpts for what I pd out of my pocket to get my car driveable enough to get it home from the bodyshop!

They refused to wait for the parts (which had been ordered) to come in! AmFam wanted to total my car & give me hardly anything for it, plus not pay all of my repair out of pocket costs. Between these actual expenses, plus my large medical costs, I'm out a lot of $! After trying to deal w/them on my own, was forced to retain an atty.

More than a year has gone by & they still refuse to try to settle fairly. The insured had a fairly low policy limit & AmFam still refuses to settle fairly! Due to the adjustor always out of the office or not returning calls, I'm now facing my attorney filling a full lawsuit w/the court. I've been forced to use a legal defense fund loan (at a very high interest rate) to try to cover some of the expenses I've had to pay on my own.

I'm on disability & don't have the $ to pay on my own! YOUR DRIVER HIT ME FOR CRYING OUT LOUD!!! AmFam is UNFAIR, UNETHICAL & UNCOMPASSIONATE! I hate seeing their ads about caring for your needs!

What a joke! I WANT AMERICA TO KNOW THAT AMERICAN FAMILY INSURANCE IS NOT GOING TO SETTLE ANY CLAIM FAIRLY OR TIMELY! U MUST SUE & WAIT YEARS FOR ANY TYPE SETTLEMENT! DON'T INSURE W/AMERICAN FAMILY INSURANCE!

U WILL BE CHEATED IF U FILE A CLAIM!

WHERE IS THE LAW TO PROTECT THE INNOCENT DRIVER FROM COMPANIES LIKE THIS?! HELP!!!

Reason of review: Problems with payment.

Location: Miami, Florida

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