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I was involved in an auto accident with their insured. Their insured claimed fault and also was ticketed and found to be at fault by the police. It has been 4 business days since the accident occurred and NO ONE from AM FAM has contacted me. I have had to pay out of...
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#1081569
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Im so mad. I was rear ended in January and reported the accident but didnt file a claim. I was told i had 3 years to do so! That dude pisst me off! I was rear ended, the car was still! Why you shoulnt pay something! Are they crazy. When i say i dont trust insurance...
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1.2
#1079207
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Dear Mr. Collison: Corporate Office-Madison, WI (This is an email I sent to Mr. Collison, and of course never got a response. Sir, I first want to thank you for your time and any possible help that you can give me in regards to this matter with our claim. My wife and I...
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Anonymous
Anonymous

As of 07-21-2017 my issues with American Family still have not been resolved but have gotten even worse. Some other AF representative by the name of Kami Johnson of Overland P...

1.0
I didn't like
  • Unprofessional and disjointed at best
  • Unprofessional agent
  • Dishonesty
#1064465
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American Family Insurance - Nightmare

American Family Insurance
#1099439
1.0
Details
Last 4 months trying to resolve claim dragging it out with stahling tacticts...dont inform dont call back insurance agent has blank look on face uneducated unable to help spend hrs on phone that never ever ends useless...pay me to do nothing depodit check here
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American Family Insurance Claim Review

American Family Insurance
#985555
I have had a claim in since Dec. 1 and nothing has happened . I have been with American Family over 30 years this is very wrong !!!!
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American Family Insurance Adjuster Review

American Family Insurance
#896748
1.3
Details
American Family ripped me off I've had them for over 15 years my roofer said I had hail damage the adjuster came out and said no I don't the other neighbors got new roofs with their companies I was refused so I changed to State Farm and right off the bat my auto and homeowners together I saved over $700 a year
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Additional Fees
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money

American Family Insurance Review

American Family Insurance
#669254
Senior hit by young girl insured by amfam $6900 medical bills amfam refused to pay any more hung up on my Dr nasty to my lawyer. Ended up getting $2000 from amfam I DESPISE THIS COMPANY STEER CLEAR OF THEM THEY ARE VICIOUS!!
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Feb 3 2017 my home was broken into. Washer and dryer was stolen along with flat screen tvs, game systems, jewelry, stash of money, movies, dvd players. Its almost june of 2017 and just now getting paperwork for an examination under oath. Terrible service, rude adjuster...
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2.6
#1052887
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I have been a customer for about 6 or 7 months. This is by far the WORST customer service I have ever experienced and I have been driving for 16 years. Sherri Duncans from America's Family Insurance in Stone Mountain Georgia was exceptional rude and belittling and...
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1.1
#1000968
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I have had them for over 20 years and every claim including the one I had 4 months ago went smoothly and were taken care of immediately with no hassles. I think in every business we have an idea of how it is supposed to happen and if it doesn't happen the way we want,...
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#993547
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If anyone knows a good attorney let me know - have a few here who I will try first. The story you have sent is full of holes and is incorrect. I do not know who is responsible for documenting this claim but they should be fired: 1- I parked the tractor and cutter in...
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1.0
I didn't like
  • Handling of claim
  • Unprofessional and disjointed at best
  • Dishonesty
#988101
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The guy that ran a red light was insured with American Family. They tried to come back with a 80/20 split of the claim. (What a joke). I sued the guy that ran the red light. Personally. I won...I was awarded everything I sued for including : damage to the vehicle,...
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Anonymous
sara

I was rear ended when I stopped for stopped traffic and they put both of us at fault as well. It was hard to believe. Because I had coverage on my car through my own insurance...

1.0
#979517
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Extremely unprofessional, rude agent Tiffany Palumbo with poor social skills! Please don't hire her as your agent. She is going to bring you a lot of drama! (WA ST) She needs to get retrained I love the Company but I am going to leave becasue of her extremem...
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Anonymous
Anonymous

It's unfortunate that you write very slanderous things about me personally. I run my agency with the upmost integrity and have always done what is best for my customer. I wish...

3.0
I liked
  • I like the company overall
I didn't like
  • Unprofessional agent
  • Bad local customer service
#955466
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My husband and Iwere with American Home Owners insurance from 2004 until he passed away in 2008... My husband always assured me that with the insurance that we had with American Family Home insurance, if anything happened to him that my home would be paid off and they...
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Anonymous
Anonymous

Homeowners does not pay for the death of the homeowner. It pays for accidental damages to the property. Life insurance pays for the death of the insured. I am very sorry for y...

2.3
#923026
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